Flexible support for the work behind the business.

Portfolio Operations

Practical support for property management, landlords, developers and property-related businesses. Help with the day-to-day operational details that keep a portfolio moving.

kolectief provides business, administrative, and project support and does not provide regulated condominium management services.

Possible assignments

• Operational documentation
• Portfolio and property organization
• Tenant and stakeholder relations
• Service delivery coordination
• Tracker creation
• Report preparation
• Procedure documentation
• Administrative support
• Issue logs and follow-up
• Temporary operational support

Vendor and Utility Partner Management

Organized support for vendor review, information, contract summaries, service delivery tracking and follow-through.

Possible assignments

• Vendor review and shortlists
• Quote and proposal collection
• Side-by-side comparisons
• Contract review and summaries
• Renewal tracking
• SLA and service delivery monitoring
• Utility partner coordination
• Meeting coordination
• Follow-up on outstanding information
• Vendor records and comparison summaries

Ancillary Revenue, Space Optimization and NOI Growth

Support to identify, organize and track revenue opportunities, space optimization initiatives and performance improvements for property and business portfolios.

Possible assignments

• Ancillary revenue opportunities
• Space optimization and underused asset reviews
• Parking, storage and rooftop opportunities
• Common area and vacant space repurposing
• Telecommunications and internet programs
• Advertising and sponsorship opportunities
• Service-program opportunities
• Partnership opportunities
• Preliminary opportunity summaries
• NOI and performance tracking
• Presentations and business cases
• Outreach lists and follow-up

Budgeting, Forecasting and Reporting

Clear support for budgets, forecasts, performance metrics and reports that help stakeholders understand what is happening and what comes next.

Possible assignments

• Budgeting and forecasting support
• Performance metrics and dashboards
• Monthly or quarterly reporting
• Variance explanations
• Data cleanup and organization
• Spreadsheet models
• Stakeholder summaries
• Reporting templates
• Chart and table preparation
• Presentation of financial or operational data

Service Delivery and SLAs

Help tracking service delivery, service-level agreements, issues and renewals so providers stay accountable and work stays on schedule.

Possible assignments

• SLA summaries and tracking
• Service issue logs
• Provider performance summaries
• Renewal and expiration tracking
• Contract obligation tracking
• Service comparison documents
• Escalation and follow-up coordination
• Meeting notes and action items
• Status updates
• Vendor scorecards

Change Management and Rollouts

Organized coordination for defined rollouts, process changes, new programs or initiatives that need clear communication and follow-through.

Possible assignments

• Rollout plans and timelines
• Task lists and action trackers
• Stakeholder communication
• Meeting notes and follow-up
• Training material support
• Process documentation
• Implementation support
• Change communication drafts
• Status reporting
• Project-file organization

Administrative and Writing Support

Dependable help with clearly defined administrative, writing and organizational tasks.

Possible assignments

• Review and analysis
• Data entry
• Spreadsheet organization
• Document preparation
• Presentations
• Business letters
• Email communications
• Proposals
• Reports
• Proofreading
• Editing
• Rewriting for clarity and tone